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Contents Solutions Volume 24 Issue 1

Contents Solutions: Volume 24, Issue 1

click here to download the entire issue   Remembering Home Insurance Successes! Sharing Memories of Success This is a time of year when we look back over all the successes in which we have participated, the new insurance professionals and contractors who have joined us, and the powerful improvement we have brought to the invoices for those with whom the

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Contents Solutions Volume 23 Issue 11

Contents Solutions: Volume 23, Issue 11

click here to download the entire issue   Helping Adjustors and Agents Achieve Their Goals   Experienced adjusters and agents often consider us to be valued allies on any given assignment. We improve the “bottom line” on invoices they send to their managers. We save their carriers massive sums on virtually every job and we get superb reviews for our

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Contents Solutions: Volume 23, Issue 7

Contents Solutions: Volume 23, Issue 7

click here to download the entire issue   The Adjustor and the Contractor Worked Together   Attorney Dennis Beaver has a column in which he writes about homeowner’s insurance and the law. About a decade ago he included a story that we found particularly inspiring. An 85-year-old couple returned home to find “water everywhere” from a broken pipe.   They

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Contents Solutions Volume 16 Issue 8

Contents Solutions: Volume 16, Issue 8

click here to download the entire issue   Water Damage: Content Pros Do More Than Drying   Water damage occurs when you have water flooding the house from an inside source. Flood damage occurs when water enters the house from an external source (ex. heavy rains, rivers, oceans, lakes, etc.) That part is easy to figure out. Adjusters know it,

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Contents Solutions: Volume 16, Issue 7

Contents Solutions: Volume 16, Issue 7

click here to download the entire issue   Smoke Odor Contamination: More Than Meets The Eye    Contents restoration professionals have long been concerned about smoke odor contamination. And in past issues of Contents Solutions, we have shared numerous articles about how they strive to remediate or eliminate such challenges.   You may recall our reporting on such tools as

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Contents Solutions Volume 23 Issue 4

Contents Solutions: Volume 23, Issue 4

click here to download the entire issue   Smoke Odors and the Satisfied Customer Sometimes a homeowner meets us and immediately begins complaining (ask any adjuster). So, over the years we have gathered strategies to defuse anger, give the client a sense of control and keep the job moving forward.   We start by giving a gift basket to the

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Contents Solutions: Volume 23, Issue 3

click here to download the entire issue   Why We Value The Insured’s Input At an all-hands meeting, Jeff Bezos, founder of Amazon, was asked what lessons he had learned from the failures of major corporations in the past (think Blockbuster, Xerox, Pan Am, Sears, etc.) His answer? “I predict one day Amazon will fail. Amazon will go bankrupt. If

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Contents Solutions Volume 18 Issue 6

Contents Solutions: Volume 18, Issue 6

click here to download the entire issue   Smoke Damage Costs: Contents Pros Save The contents pros can tell you — smoke and soot “travel” and can quietly infiltrate under doors, through vents, down hallways and into rooms far removed from the original fire. Painted surfaces, furniture, bedding, clothing, countertops, carpeting, electronics – virtually every surface of any kind can

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Contents Solutions - Jan 2023

Contents Solutions: Volume 23, Issue 2

No PPE? Contents Pros Say, “Bad Idea!” Some years ago, we recall seeing an image published in newspapers and magazines of a local political figure from a nearby town walking through an apartment in which Ebola (one of the most virulent and deadly viruses on the planet) had been detected. The man was in a short-sleeved shirt, no mask, no

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